Privacy Policy

VECTRA International (“VECTRA”) is committed to protecting your privacy. This Privacy Policy explains how VECTRA collects, uses, discloses, and safeguards your personal information. By accessing or using VECTRA’s Shop, you agree to the practices described in this Privacy Policy.

1. Information We Collect

VECTRA may collect the following types of information:

1.1. Personal Information: When you make a purchase or create an account on VECTRA’s e-commerce shop, VECTRA may collect personal information such as your name, phone number, email address, billing address, and payment information.
1.2. Usage Information: VECTRA may collect information about your interactions with VECTRA’s website, including the pages visited, links clicked, and the duration of your visits.
1.3. Device and Browser Information: VECTRA may collect information about the device and browser you use to access VECTRA’s website, including your IP address, operating system, and browser type.

2. How VECTRA Uses Your Information

VECTRA uses the information VECTRA collects for the following purposes:

2.1. Order Processing: VECTRA uses your personal information to process and fulfil your orders and to provide access to your purchased products and/or services.
2.2. Customer Support: VECTRA uses your information to provide customer support and respond to inquiries or requests.
2.3. Outreach: VECTRA may contact you by email or phone to explore support opportunities to benefit your company. If you do not want to be contacted for these purposes, please write to contact@vectra-intl.com.
2.4. Analytics: VECTRA uses usage information for analytics to improve VECTRA’s e-commerce shop’s content and user experience.
2.5. Legal Compliance: VECTRA may use your information as necessary to comply with applicable laws, regulations, and legal processes.

3. Information Sharing

VECTRA does not sell or rent your personal information to third parties. VECTRA may share your information only with:

3.1. Service Providers: VECTRA may share your information with service providers or contractors who help VECTRA with services such as payment processing, order fulfilment, website hosting as well as optimizing the user experience on VECTRA’s websites, including VECTRA’s e-commerce platform.
3.2. Legal Requirements: VECTRA may disclose your information if required to do so by law or if VECTRA believes that such action is necessary to comply with legal requirements.

4. Cookies and Tracking Technologies

VECTRA’s e-commerce shop may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use VECTRA’s website.

5. Security

VECTRA takes reasonable measures to protect your information. However, no method of online transmission or storage is 100% secure. While VECTRA strives to protect your personal information, VECTRA cannot guarantee its security.

6. Your Privacy Choices

You may have various privacy choices, including:

6.1. Access and Correction: You have the right to access and correct your personal information. Contact VECTRA to request access or corrections.
6.2. Marketing Communications: You may choose not to receive marketing communications from VECTRA by following the unsubscribe instructions in the communication.

7. Contact Information

For questions or concerns regarding this Privacy Policy or your personal information, please contact VECTRA at contact@vectra-intl.com.